You can choose:
Step 1
In Edinburgh, you can contact Social Care Direct on 0131 200 2324 or email: socialcaredirect@edinburgh.gov.uk You can call yourself, or have a friend, neighbour, doctor, family member, nurse, or another make contact on your behalf.
Step 2
A social worker will consider the details you have given them, usually within one day. If the social worker concludes that you may have needs that the council should be helping you with, he or she will arrange for a home visit. If you are in hospital a social worker from the hospital will visit you in the ward before discharge.
Step 3
The home or hospital visit will commence an assessment and the council will discuss with you:
Remember it’s important that your council take into account your preferences and those of your family – you should not be afraid to tell the social worker what you think you need and they must take this into consideration.
At this point you can state your preference to have your assessed needs met by Self-Directed Support and you should be able to choose from the options listed. The council has a duty to listen to your own preferences.
You can also choose to have a mix of the above three options. You may wish to submit an assessment of your own and this is no more than your own statement of your own needs.
You can write or illustrate in any way you wish. You could for example write out a weekly timetable showing the times when you need support and describing the kind of support you need. Submitting a statement by yourself, or from someone assisting you, is your chance to say it as you see it.
Your social worker is not obliged to accept this assessment. However, they do need to take your views into account when making their professional judgement.
Step 4
If the council concludes that you have needs which they have a responsibility to meet, they will state so in a community care assessment. You should be given a copy of this statement and have an opportunity to change it, again you can ensure that your preference is for Self-Directed Support is noted. If it is agreed that you need support, you will be offered arranged services or Self-Directed Support. You can choose one option or have a mix of each.
Step 5
Once agreeing on what option you would like you should receive a copy of a care plan, which will identify how your individual budget should be used. This may include a stated number of hours of care and support. Some councils are moving to more flexible arrangements whereby care and support outcomes beyond a set number of hours can be purchased.
Please remember that you are not alone. If you have any queries, pick up the phone and we’ll be happy to help you at any point in the process. It’s all about choice because at Sutton Care Solutions we believe that after all, life is for living.